04 · CRM & Business Systems

Software built around how you work.

Custom CRMs, client portals and internal tools that bring your leads, clients and operations into one place, designed for the way your team already works.

Discuss your project See our work

When the business runs on spreadsheets and chats

As a business grows, the work spreads across spreadsheets, inboxes and group chats. Leads slip, clients chase updates and nobody has the full picture. Off-the-shelf tools rarely fit, so teams bend their process around the software. We design and build systems that fit your process instead.

Who it's for

  • Teams tracking leads and clients in spreadsheets
  • Service businesses that want clients to see progress without chasing
  • Operators running bookings, events or memberships by hand
What changes

What it does for your business

01

One source of truth

Leads, clients and jobs in one place, with the history your team needs.

02

Less admin

Automations handle the repetitive steps so people can focus on the work.

03

Secure by design

Role-based access and row-level security, so each person sees only what they should.

APadel’s organiser back-office and our own client portal are built this way: role-based dashboards on Supabase and PostgreSQL with row-level security. Read the APadel case study

How we work

A clear process, start to finish

  1. 01

    Discovery

    We learn how your business works, who you serve and what success looks like. You get a written plan with scope, timeline and a fixed price.

    Week 1
  2. 02

    Design

    Wireframes first, then high-fidelity designs you review and approve. Nothing is built until you are happy with it.

    Weeks 2–3
  3. 03

    Build

    We develop, test on real devices and share progress in your client portal as we go.

    Weeks 3–6
  4. 04

    Launch & grow

    We launch, monitor and fix anything that surfaces, then stay on hand for improvements.

    Ongoing

Typical timeline for a marketing website. Brand and systems projects are scoped individually.

Questions

Common questions

Why custom instead of an off-the-shelf CRM?
Off-the-shelf tools are a good fit for many teams, and we will say so if that is the case for you. Custom makes sense when your process is a competitive advantage, when you pay for features you never use, or when you need several tools to talk to each other.
Can it connect to the tools we already use?
Usually, yes. We integrate with email, calendars, payment providers, spreadsheets and most services that offer an API.
Who owns the system and the data?
You do. The code, the database and the data are yours, and we document everything so it is never locked to us.
Works well with

Related services

Web DevelopmentFast, accessible, search-ready builds you can edit and grow without starting over. Web DesignWebsites that explain what you do in seconds and make the next step obvious. SEO & GrowthTechnical SEO, content structure and tracking that help the right people find you.

Let’s talk about your project.

Tell us where you are and where you want to be. We’ll come back with a clear plan and a fixed-price proposal.

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Free 30-minute call · Fixed-price proposal within 48 hours · No obligation